PRIVACY POLICY

This Privacy Policy describes how rasajewel.in (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

This Website is managed by Guneesha Chopra (Founder, RASA JEWELS).

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Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

This Privacy Policy refers to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more details.

1. Device Information

• Examples collected: web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and interactions with the Site.

• Purpose: to load the Site accurately for you, and to perform analytics on Site usage to optimize performance.

• Source: collected automatically using cookies, log files, web beacons, tags, or pixels.

2. Order Information

• Examples collected: name, billing address, shipping address, payment details (credit/debit card, UPI, etc.), email address, and phone number.

• Purpose: to provide products/services, process payments, arrange shipping, send invoices/order confirmations, communicate with you, screen orders for fraud, and – if in line with your preferences – provide marketing or offers.

• Source: collected directly from you.

3. Customer Support Information

• Examples collected: name, contact details, order information.

• Purpose: to provide customer support.

• Source: collected directly from you.

Disclosure for business purposes: We work with trusted vendors and service providers (such as payment gateways, courier partners, and analytics/advertising providers) to process and manage your data responsibly.

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Behavioural Advertising

We use your Personal Information to provide targeted advertisements and marketing communications we believe may be of interest to you.

• We use Google Analytics to understand how customers use our Site. Read more about Google’s privacy policy here: Google Privacy Policy.
  You may opt out of Google Analytics here: Google Opt-out Tool.

• We may share details about your site usage, purchases, and ad interactions with advertising partners. This may involve direct sharing or use of cookies/technologies (subject to your consent).

For more information about targeted advertising, visit the Network Advertising Initiative (NAI) page:
Understanding Online Advertising.

👉 If you wish to opt out of targeted marketing, email us at info@rasajewel.in and we will guide you further.

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Using Personal Information

We use your Personal Information to:

• Offer products for sale.

• Process payments securely.

• Ship and fulfill orders.

• Provide customer support.

• Keep you updated on new launches, promotions, and offers.

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Retention

When you place an order through the Site, we retain your Personal Information for our records unless/until you request deletion.

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Cookies

A cookie is a small data file stored on your device when you visit our Site. We use:

• Functional cookies – to enable core features (cart, checkout, etc.).

• Performance cookies – to track usage and improve Site performance.

• Advertising cookies – to deliver relevant ads.

• Social media cookies – to enable sharing/content integration.

You can manage cookies via your browser settings. Please note disabling cookies may affect site functionality. Learn more at www.allaboutcookies.org.

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Changes

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. Please review this page regularly.

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Contact

For more information about our privacy practices, questions, or complaints, contact us:

📧 Email: info@rasajewel.in
📍 Address:
House No. 607, Sector 18-B,
Chandigarh – 160018, India
(Entry from Verka Booth Side)

📞 Phone: +91 98722 00077
🕒 Timings: Monday to Friday, 11:00 AM – 6:00 PM (By appointment only 🌟)